outsourced sms wholesale
To accommodate the booming M(V)NO business in Europe, CM Technology provides MVNEs and M(V)NOs with Outsourced SMS Wholesale services. In The Netherlands, these services are currently used by the most prominent MVNEs, enabling them to keep a strong focus on peer-to-peer voice activities and business growth.
CM Technology’s full-service Outsourced SMS Wholesale package offers M(V)NOs and MVNEs:
• customer care optimization;
• a full option SMS platform to handle premium and bulk SMS;
• a sales force to connect SMS aggregators to M(V)NO/MVNE platforms;
• complete outpayment handling towards SMS aggregators.
Customer Care for (premium) SMS services
CM Technology handles end-user complaints by providing MSISDN blocking, helpdesk (IVR) telephone numbers and refunding to end-users.
(Premium) SMS platform & traffic handling
CM Technology provides a full option SMS platform to handle high volumes of (premium) SMS traffic, offering extensive logging, statistics, SMS firewall, dynamic routing and a number of front-end applications. Our platform consists of a variety of SMS Clients and SMS Servers to establish connections between M(V)NOs and aggregators. SMS Clients and SMS Servers are available for UCP, CIMD2, SMPP, HTTP(s), E-mail and MM7 for MMS. The platform has been modularly developed; all modules can be deployed separately. If these modules do not meet your standards, CM Technology can provide you with a customized solution.
Connecting aggregators
CM Technology’s professional account and sales managers will promote the (premium) SMS wholesale proposition of the M(V)NO and will actively approach and contact aggregators to sell M(V)NO platform connections for SMS or MMS.
Outpayment handling
M(V)NOs can outsource their entire premium SMS outpayment handling to CM Technology. CM Technology takes care of sending monthly message statements and processes the actual payments of premium SMS kickbacks to aggregators.
Click here to download our SMS wholesale brochure.
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